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Financial Policy:

 

Susquehanna Urology is committed to providing you with the best possible care and we are pleased to discuss our professional fees with you at any time. Your clear understanding of our financial policy is important to our professional relationship.  Please ask if you have any questions about our fees, financial policy, or your financial responsibility.

 


PAYMENT OF COPAYS, DEDUCTIBLES OR NON-COVERED AMOUNTS ARE DUE AT THE TIME OF SERVICE.  We accept Cash, Checks, and all major credit cards.


 

INSURANCE IS A CONTRACT BETWEEN YOU AND YOUR INSURANCE COMPANY.  We will bill your insurance carrier according to our agreement with them based on the insurance information you have provided to us.  We will file insurance claims as a courtesy to you.  We will not become involved in disputes between you and your insurance company regarding deductibles, copays, referrals, covered & non-covered services, secondary insurance, etc. other then to supply factual information as necessary.

 


THANK YOU FOR UNDERSTANDING OUR FINANCIAL POLICY.  PLEASE LET US KNOW IF YOU HAVE ANY QUESTIONS OR CONCERNS.  OUR BILLING DEPARTMENT WILL BE HAPPY TO HELP YOU!


 

Billing:

  • Please provide your insurance agreement numbers and group numbers prior to your visit. Also, bring all insurance cards with you to each visit.

  • We will bill your insurance for all services provided.

  • We will accept the amount APPROVED by your insurance company if we participate with that plan.

  • Many times there is a balance between the insurance APPROVED amount and the insurance paid amount.  This difference i.e. copays or deductibles will be due at the time of service.

  • Delinquent balances without payment arrangements will be turned over to a collection agency after 90 days.

 

Office Hours and Appointments:

  • 8:00 a.m. - 5:00 p.m. Monday - Friday by appointment only.

  • 24 Hour Emergency urologic care provided

  • Please provide 48 hour notice should you need to cancel or reschedule your appointment so that we may offer the time slot to another patient.

Service Area:

 

Susquehanna Urologic Associates, Ltd. offer operative and consultative services at Susquehanna Health System:

  • Divine Providence Hospital

  • Williamsport Hospital & Medical Center

Susquehanna Urologic Associates serves as liaison for the Lycoming County Chapter of US TOO International (Prostate Cancer Support Group).

 
   
   

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